Question

Asked: Nov 29, 2009

In operating a Motel what is the rule about having a handicapped room available, do we have to keep one opened?

I would like to know what the rules and regulations are specifically for the rental of a handicapped room. Do I have to keep them available if a tennant that is not handicapped wants too rent that specific room when ther are regular rooms still available? I had a tennant leave because I informed them politely that they were not handicapped or elderly and I prefer to follow Federal rules & regulations. They told that I was wrong it is just a courtsey for them. Thank you for your assistance on this topic.

Categories: In Operations > Customer Retention
In Government > Government Regulations
Industries: In Hospitality & Leisure > Lodging

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Voted Best Answer

Hi Mac,

Your angry guests may be right. Your local building codes enforcement, usually in building inspections, will be the responsible agency to get the exact ruling. It is the govt agency that issued your business license that ensures that your premises meet local codes.

As for keeping it available, that will also be mandated by your local code enforcement. My guess is, if you have it, you can rent it when no other are available. Of course, you cna also keep it ope as a courtesy to the possible handicapped guest.

Hope this helps.

Source: http://www.abusinessmentor.co
m

Answered: Nov 29, 2009

Answers

Hi Mac,

Your angry guests may be right. Your local building codes enforcement, usually in building inspections, will be the responsible agency to get the exact ruling. It is the govt agency that issued your business license that ensures that your premises meet local codes.

As for keeping it available, that will also be mandated by your local code enforcement. My guess is, if you have it, you can rent it when no other are available. Of course, you cna also keep it ope as a courtesy to the possible handicapped guest.

Hope this helps.

Source: http://www.abusinessmentor.com

Answered: Nov 29, 2009

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