Question

Asked: Sep 09, 2009

Consultant advice, please

I'm thinking of hiring a consultant to help with employee turnover. What do I need to know>

Categories: In Employees > Employee Retention

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Answers

Hi Opsgal, I think you’re on the right track taking a closer look at your employee turnover and the effects it’s having on your business. Sources say that the cost of replacing an employee can cost 3x that employee’s annual salary and for every 10% of attrition has led to 1% of customer churn. The most successful businesses manage their human capital as a strategic asset and strive to reduce employee turn over but many small and medium sized businesses do not have the internal resources to achieve this so they hire a Human Resources consultant to help to answer critical questions like:

- Are we offering our employees the best incentives to ensure they stay motivated and loyal?

- How do our culture, policies, resources, rules, working relationships, work location, and internal and external environmental factors affect how employees perform their job functions?

- What steps can we take to reduce attrition and increase employee satisfaction?

A HR Consultant helps your company to align the workforce with the organizational strategies and create a system using metrics and measurement to drive decisions, monitor performance, and improve future retention.

Finding the right consultant can be a daunting task and we’ve recently published several “How to” articles about hiring consultants which can be found on our website under the "Articles" tab.

- How to Check Consultant References

- How to Determine the Best Roles a Consultant Can Fill

- How to Integrate Consultants with Your Permanent Staff

- How to Find the Best Consultant for Your Project

- How to Develop a Consulting Project Scope

- How to Optimize Your Business Strategy

- How to Screen Prospective Consultants

Source: http://www.consultantFORCE.com

Answered: Nov 13, 2009

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